Portfolio | Usability
Usability Study for the American Academy of Dermatology website (AAD.org)
This was a client project produced while working for the UTEC Lab at Illinois Institute of Technology.
I served as a project manager in this usability study.
This is a sample of the report. The contents of the report are confidential.
About AAD.org
The American Academy of Dermatology is the largest, most influential and most representative of all dermatologic associations. With a membership of over 16,000, it represents virtually all practicing dermatologists in the United States. The Academy is committed to excellence in patient care, medical and public education, research, professionalism and member service and support.
Steps we took to conduct this formal usability study:
- prepared test materials (recruiting script, user profiles, test scenarios, consent forms)
- recruited and scheduled participants
- tested website in a formal usability lab with 15 users from 3 user groups
- ran a card sorting exercise with all 15 users
- analyzed and compiled usability test results into findings and recommendations
- produced a report with video highlights and delivered a presentation to client
Usability Report for TaxCut Software
This was a school project for a graduate course called "Usability Research and Testing", taken at IIT and it was a teamwork effort with total of 4 group members. The usability study was featured in an article "Tax Software Usability Project Calculates Uncertain Returns" (pg. #9) in the Fall 2006 issue of IIT Magazine.
View Report (PDF)
About TaxCut Software
TaxCut Online is a tax preparation program which allows users to prepare and file their tax returns online.
Steps we took to produce the final usability report:
- tested software with 5 users in a formal usability testing lab
- compiled and analyzed usability test results
- drew conclusions based on user observations and feedback
- created a report with our findings
Credibility Evaluation Report for TigerDirect.com
This was a school project for a graduate course called "Usability Research and Testing".
View report (PDF)
About TigerDirect.com
TigerDirect.com is an online established store that sells a variety of electronics, mostly computers and computer parts, but not limited to those. It also contains a big selection of digital cameras, music devices, plasma TV’s, cell phones and numerous other electronics.
About the Report
The purpose of this report was to examine the credibility of TigerDirect.com, an online electronics store. Using the Stanford guidelines for web credibility, TigerDirect.com was evaluated on a “guideline by guideline” basis to determine its credibility level. All of the notes, critics, suggestions and recommendations in this report are based on the status of the website during the evaluation period which was performed over several days, specifically between April 10 and May 3, 2006.
